(Address Includes: Hotel / AirBnB / Residence)
Are your luggages giving you a headache? Let us handle your baggages on your next trip!
Book and complete payment at least 24 hours in advance. A confirmation email will be sent with further information and instructions.
Drop off luggage as instructed. Start your day without the hassles of luggage.
Your luggage will be collected and delivered via a schedule route with real-time tracking available.
Retrieve your luggages at the designated location and time. - Cheers!
Make sure to reserve at least 24 hours in advance.
Animals, plants, frozen items, power banks, cash, passports & illegal items.
Luggage must have a linear dimension under 180 cm, weight under 32 kg.
We provide insurance coverage of up to $1,600 USD per luggage.
We can delivery to Airports, Hotels, Residences, Offices or Shops!
We will send you the airport & station direction with photo and map after receiving your booking.
No matter which hotel you staying in , you can transfer you luggage to LuggAgent by the front desk.If you stay in a Airbnb or residence, we can send our driver to collect your luggage in person at your desire time.
We will send your luggage to your address by Fedex if unfortunately, a delay situation occurs.If your luggage get damaged or lost, we provide 1,600 USD/pc insurance to make it up to you.
We will tag & seal your luggage, notifying you when luggage picked up & delivered to the destination.
It was our last day in Tokyo and our flight was at 1.00am the next morning. So we’ve decided to visit Disneysea before we depart to the airport. The pick up service was a breeze! The communications is very efficient, they even set up a whatssapp group! Good job Klook!
super easy..super comfortable and very happy to purchase this. hotel to hotel,the luggagent was very informative and made sure when they picked up and after the bags delivered they sent notification to your email too. when checked in to next hotel,our bags are already on our room. safely. thanks klook!
Very convenient service. Communication was easy thru Viber and email. I was updated of the status of our luggage regularly.
I bought the voucher the day before we had our luggages collected. It was very convenient for us, since we don't have to drag our luggages going to the airport. Online support is super!
The agent, Mr Bilal was super on time to pick up our luggages and was punctual to meet us at the meeting point. He was pleasant and helpful as well. The email replies were swift and even though information can be found online regarding LuggAgent service process, constant email replies from the Online Team were helpful in guiding us through the process. Will recommend to friends and family.
Very glad there’s this service! Very good communication and lugg were sent promptly to our hotel from Narita airport. We started our day from the airport. Saved a lot of time!
recommended. you can drop your bag and enjoy the trip without carrying your luggage. if you stay in a hotel they will leave the luggage at the hotel counter and you can pickup later.
Definately will recommend this service to mu friends. you make my travel easier during my last day coz i dont need to bring my heavy luggage with me during travelling and to airport. Aside from that, the service provided very professional, secure and punctual. thumbs up 👍